Dryvebox SMS Terms & Conditions
Last updated: August 15, 2026
1. Program description
Dryvebox, LLC (“Dryvebox,” “we,” “us”) operates a text messaging program that sends customers information about their bookings and events. By opting in, you agree to these SMS Terms.
2. Types of messages you will receive
- Booking confirmations, changes, and cancellations
- Scheduling notices and appointment reminders
- Delivery, setup, and pickup window notifications
- Driver arrival, en-route, and status updates
- Day-of event logistics and site access instructions
- Account and service notifications
- Customer service replies to messages you send us
We do not send promotional or marketing text messages under this program.
3. How to opt in
You may opt in by checking the SMS consent box on a Dryvebox booking, quote request, or event registration form, by providing your mobile number to a Dryvebox representative and affirmatively agreeing to receive texts, or by texting us first at our published number.
Consent to receive text messages is not a condition of purchase of any goods or services from Dryvebox.
4. Message frequency
Message frequency varies depending on your bookings and events. You will typically receive between 2 and 10 messages per booking.
5. Cost
Message and data rates may apply. Dryvebox does not charge for these messages, but your mobile carrier’s standard messaging and data rates apply. Contact your carrier for details about your plan.
6. How to opt out
Reply STOP to any message from us at any time. You will receive a single confirmation message, after which you will receive no further messages unless you opt in again. You may also opt out by emailing info@dryvebox.com or calling (415) 273-9267.
7. How to get help
Reply HELP to any message, email info@dryvebox.com, or call (415) 273-9267.
8. Supported carriers and delivery
Message delivery is subject to effective transmission by your mobile carrier. Carriers are not liable for delayed or undelivered messages. Not all mobile devices or carriers support our messages.
9. Privacy and your mobile information
We collect your name, mobile phone number, the content of messages you send us, and your opt-in and opt-out preferences.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Dryvebox does not sell, rent, or share your mobile phone number, your SMS consent, your opt-in status, or your text message content with any third party, affiliate, event sponsor, venue partner, brand partner, or lead generation service.
The only parties who receive your mobile information are the messaging platform providers and telecommunications carriers strictly necessary to deliver our messages to you. These providers are contractually restricted from using your information for their own purposes. All consent to receive text messages is given directly to Dryvebox and is used only by Dryvebox.
See our full Privacy Policy.
10. Changes
We may update these SMS Terms. Material changes will be posted on this page with an updated date.
11. Contact
Dryvebox, LLC · info@dryvebox.com · (415) 273-9267