Dryvebox Staff SMS Terms & Conditions
Last updated: August 16, 2026
1. Who this program is for
Dryvebox, Inc. (“Dryvebox,” “we,” “us”) operates an internal text messaging program that sends operational notifications to event operators and internal staff. Messages are sent only to employees, contractors, and staff who need operational updates about upcoming Dryvebox events and assignments.
This program is not open to the public. Dryvebox does not use this program to contact customers, event attendees, prospects, or any member of the general public. Only individuals with an active Dryvebox staff account are eligible to enroll.
2. Types of messages we send
Enrolled staff receive operational messages related to upcoming Dryvebox events and assignments, including:
- Event reminders — upcoming event notifications, call times, and site details
- Task reminders — checklist, setup, and closeout prompts tied to an assignment
- Scheduling updates — assignment changes, reschedules, and cancellations
- Admin broadcasts — operational announcements to staff working a given event or region
We do not send marketing, promotional, or advertising messages through this program, and we do not send messages to customers or event attendees through this program.
3. How staff opt in
Enrollment is entirely voluntary and takes place inside the Dryvebox staff application. Each staff member opens Profile → Settings → Notifications, where an SMS opt-in toggle is presented alongside this disclosure:
“Enable SMS notifications: I agree to receive operational text messages from Dryvebox about event reminders, task reminders, scheduling updates, and admin broadcasts related to my assignments. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. This is optional and is not required to use the Dryvebox app or to work Dryvebox events.”
The toggle is off by default. A staff member must actively switch it on. No message is sent to any mobile number until the account holder has enabled it.
Enrollment is not a condition of employment, engagement, assignment, or app access. Staff who do not opt in receive the same information through the Dryvebox app and by email.
4. Message frequency
Message frequency varies with your assignment schedule. Most staff receive fewer than 10 messages per week.
5. Cost
Message and data rates may apply. Dryvebox does not charge for these messages, but your mobile carrier’s standard messaging and data rates apply. Contact your carrier for details about your plan.
6. How to opt out
Reply STOP to any message at any time. You will receive one confirmation message, after which no further messages will be sent unless you re-enable the toggle.
You may also switch the SMS toggle off in Profile → Settings → Notifications, email info@dryvebox.com, or call (415) 273-9267.
Opting out has no effect on your employment, your assignments, or your access to the Dryvebox app.
7. How to get help
Reply HELP to any message, email info@dryvebox.com, or call (415) 273-9267.
8. Carriers and delivery
Message delivery is subject to effective transmission by your mobile carrier. Carriers are not liable for delayed or undelivered messages. Not all mobile devices or carriers support our messages.
9. Your mobile information
In connection with this program we collect your name, mobile phone number, the contents of messages you send us, and your opt-in and opt-out preferences.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Dryvebox does not sell, rent, or share staff mobile phone numbers, SMS consent, opt-in status, or message content with any third party, affiliate, event sponsor, venue partner, brand partner, advertiser, or lead generation service.
Mobile information is disclosed only to the messaging platform providers and telecommunications carriers strictly necessary to deliver our messages, and those providers are contractually prohibited from using the information for any other purpose. All consent is given directly to Dryvebox and is used only by Dryvebox.
See our full Privacy Policy.
10. Changes to these terms
We may update these SMS Terms from time to time. Material changes will be posted on this page with an updated effective date.
11. Contact
Dryvebox, Inc. 439 43rd Ave, San Francisco, CA 94121 info@dryvebox.com (415) 273-9267
